Shipping policy
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.
Processing times may be longer during peak seasons or due to high order volumes. We are not responsible for delays caused by courier services or customs clearance.
Domestic Shipping (United States)
We offer standard shipping within the United States. Delivery typically takes 3–7 business days after dispatch. Expedited shipping options may be available at checkout.
International Shipping
We ship to most countries worldwide. International delivery times vary but are generally between 7–21 business days after dispatch.
Please note: International shipments may be subject to customs inspections, duties, and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
Shipping Rates
Shipping rates are calculated at checkout based on your location and the weight/dimensions of your order. In some cases, free shipping promotions may be available.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Tracking information may take 24–48 hours to update. If you have not received your tracking number after the shipping confirmation, please contact us at chipdefensestore@gmail.com.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. Orders returned due to incorrect or incomplete addresses may incur additional reshipping costs.
Lost or Delayed Shipments
We are not liable for packages lost or delayed due to carrier issues, weather conditions, or customs procedures. If your shipment is significantly delayed, please contact us and we will assist you in filing a claim with the carrier.
Damaged Packages
If your order arrives damaged, please email us within 48 hours of delivery with photos of the damaged product and packaging. We will review your case and, if approved, arrange for a replacement or refund in accordance with our Refund Policy.
Contact Information
For any shipping-related questions, please contact:
Email: chipdefensestore@gmail.com