Privacy policy

Last updated: August 9, 2025

CHIP DEFENSE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). CHIP DEFENSE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies.
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services – To perform our contract with you, process payments, fulfill orders, remember preferences, send notifications, manage accounts, arrange shipping, facilitate returns and exchanges, enable product reviews, and recommend related products.
Marketing and Advertising – To send promotional communications by email, text message, or postal mail, and to display targeted advertisements.
Security and Fraud Prevention – To authenticate accounts, provide a secure shopping experience, detect and investigate fraudulent or malicious activity, and protect public safety.
Communicating with You – To provide customer support and maintain our business relationship.
Legal Reasons – To comply with applicable law, respond to legal requests, and enforce terms or policies.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify, vendors, and third-party service providers (IT, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping).
With business and marketing partners for promotional purposes.
When you direct us or consent to sharing your information.
With our affiliates or corporate group.
In connection with a business transaction or to comply with legal obligations.

Relationship with Shopify

Our Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify and certain third parties, possibly outside your country of residence. To learn more, visit the Shopify Consumer Privacy Policy. You may also manage your data preferences at the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information.

Children's Data

Our Services are not intended for children. We do not knowingly collect personal information from individuals under the legal age of majority in your jurisdiction.

Security and Retention of Your Information

While we take reasonable measures to secure your data, no system is completely secure. We retain your personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt out of Sale or Sharing for Targeted Advertising

You can exercise these rights via our Services or by contacting us directly.

Complaints

If you have complaints regarding our privacy practices, please contact us. You may also have the right to contact your local data protection authority.

International Transfers

Your information may be transferred, stored, and processed outside your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact

CHIP DEFENSE
Email: chipdefensestore@gmail.com
Address: 15019 White Pearl Road, Punta Gorda, FL 33982, United States